Jabber To Webex Teams Migration

Collaboration tools offer a wealth of benefits to end users such as enhanced teamwork and creativity. But as Team Collaboration (TC) tools like Slack and Microsoft Teams have grown in popularity, migrating from legacy unified communication (UC) platforms to TC platforms has become an enormous undertaking for large organizations. Collaboration and communication (Presence, IM, group chat, channels, and file sharing) need to continue uninterrupted, regardless of the progress of the migration. ConverseCloud can simplify this process by providing seamless interoperability between legacy Cisco Jabber and new MS Teams platform.

Download Cisco Jabber or Cisco Jabber VDI. Also available on Apple App Store or Google Play Store. Resources to help you get the most out of Webex - for every role, industy, and team. Webex workspaces. Personal offices. 1 Huddle spaces. 1-5 Co-creation areas. Migration – for organizations migrating from a UC platform to a Team Collaboration one, e.g., Cisco Jabber to Microsoft Teams or Slack. To get around the above problems, companies usually first try to put their users on both platforms. So, each user ends up with both a Microsoft Teams and Cisco Webex. Compare Cisco Jabber vs Webex (formerly Webex Teams). 517 verified user reviews and ratings of features, pros, cons, pricing, support and more. Module 2: Cisco Jabber team messaging mode; Module 3: Webex Teams CUCM calling; Module 4: Leveraging SIP oAuth for Voice/Video-Call Encryption; Requirements. Laptop with AnyConnect. Get Started & Resources. Get started: Evolution of Cisco Jabber and Migration to Cloud Using Jabber with Webex Teams Messaging Lab v2.

Federation Capabilities

Chat

File Sharing

DISCOVER CONVERSECLOUD

Join hundreds of companies around the world that already use ConverseCloud to successfully migrate from Cisco Jabber to MS Teams.

Why ConverseCloud?

“Neque porro quisquam est qui dolorem ipsum quia dolor
si amet, consectetur, adipisci velit…”

– John Doe, General Manager, Acme Corporation

Jabber To Webex Teams Migration Tools

Acts as a secure hub for all your federations

Provides trusted access to a network of Global 5000 companies

Provides an enterprise management portal to manage your federations

Eliminates the cost of maintaining different compliance solutions

Eliminates the need to support multiple messaging clients

Eliminate the need to manage and administer Guest Account

Monitors the health of all your federation with real-time alerting

Gives you insights into how your external federations are adding value

Cisco Webex Jabber

Supported Platforms

Wide Coverage of Unified Communication and Team Collaboration Platforms

Microsoft Teams, Skype for Business Online (Office 365), Skype for Business, Lync 2013 and 2010; Cisco WebEx,
WebEx Messenger, Unified Communication Manager IM and Presence Service; IBM Sametime; Slack; Facebook WorkPlace; Fuze, Unify Circuit and OpenScape®; BroadSoft UC-One®; Thomson Reuters Eikon Messenger; Chicago Mercantile Exchange (CMS) Pivot; Avaya Aura; Tigase; and ConverseMaxine, to name a few.

These contacts are moved to Webex:
- Jabber directory contacts whose emails also exist in the cloud Identity Service (the same service that Webex uses).
- Custom contacts and photos
- XMPP federated contacts
If any contacts cannot be moved, the built in tool allows users to export these contacts as a CSV file that they can review. Users must also restart their Webex app for changes to take effect.
These user preferences are moved to Webex:
- Chat notification settings (including mute all), unless otherwise noted in the Jabber version information above
- Call notification settings (including mute all)
- Audio device and video device selection (except for VDI)
- Video preferences for incoming calls (start with video or no video)

Before You Begin

Jabber And Webex Integration

The tool supports Jabber users on Webex Messenger, Unified CM IM and Presence, Jabber Team Messaging Mode, and phone-only mode with contacts.

Make sure your organization uses the following supported releases of Jabber and Webex:

Table 1. Supported Versions of Jabber
Platform	Versions	Patch	What's Migrated
Jabber for Windows	The latest major releases (MRs): 12.1.4, 12.5.3, 12.6.4, 12.7.3, 12.8.4, 12.9.3, 12.9.4	No	All contacts and settings mentioned in this article are moved over
	Earlier MRs: 12.1.0, 12.1.1, 12.1.2, 12.1.3, 12.5.0, 12.5.1, 12.5.2, 12.6.0, 12.6.1, 12.6.2, 12.6.3, 12.7.0, 12.7.1, 12.7.2, 12.8.0, 12.8.1, 12.8.2, 12.8.3, 12.9.0, 12.9.1, 12.9.2	Yes—Download from here	All contacts and settings mentioned in this article are moved over
	Jabber for Mac	12.8.5, 12.8.6, 12.9.4, 12.9.5	No	All contacts and settings mentioned in this article are moved over

Make sure you meet the Webex requirements:
- Webex: September release or later must be installed; you may need to sign in before the Jabber data can be moved over.
- We recommend that users download Webex from https://www.webex.com/downloads.html or you can direct them to a website using the parameter below. Then the user can install Webex on the system that they're already using Jabber on.
Users must be authenticated through Active Directory for contact access.
All directory users must be synchronized to the identity service, otherwise the Webex contact cannot be located.

Custom contacts are moved as-is from Jabber to Webex.

Open the Cisco Unified CM Administration interface.

Select User Management > User Settings > UC Service .

Choose one:

For a new configuration, select Add New , and then choose Jabber Client Configuration (jabber-config.xml) as the UC Service Type .
For an existing configuration, choose an existing UC Service that you configured with Jabber Client Configuration (jabber-config.xml) as the UC Service Type .

Select Next .

Enter a name in the UC Service Information section, refer to the Unified CM Help for more requirements.

Enter the parameters in the Jabber Configuration Parameters section.

These parameters are not selectable presets in Unified CM. You must add these as custom parameters under policies.

Jabber to Webex Migration Parameters

Parameter

Value

Description

EnableJabber2TeamsMigration

true

false

Tags users as candidates for moving their data from Jabber to Webex. This process brings over the users' contact (buddy) list and calling preferences to Webex.

true: Moving data from Jabber to Webex automatically appears for the user if they have a matching email address for both applications. The data move starts between 5 minutes–3 hours after a user signs into Jabber or when they manually initiate the move from the help menu or the pop up.

false (default): Moving data from Jabber to Webex does not automatically appear for the user but is still available for the user to manually start through the help menu.

WebexTeamsDownloadURL

Download URL

Specifies where users can download Webex if they did not download while doing the upgrade. Add a value for this URL, otherwise users are asked to contact an administrator for help.

For example (using the official download page):

Select Save .

What to do next

Users need to restart Jabber to load the patch or MR. Selected users are presented with a screen to ask if they want to move their local data and settings. Users can proceed with the steps or skip it if they're not ready yet.

The screen shows up between 5 minutes–3 hours after a user signs into Jabber or when they manually initiate the move from the help menu.

Jabber To Webex Teams Migration Tool

If that data fails to move because of a network issue, server issue, or other reasons, the data transfer stops but users can retry this step on Webex. If the step doesn't work even after they retry, users are prompted again after 24 hours if Webex remains logged in. Users are also prompted immediately if Webex is relaunched.

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